Like the rest of the world, the Hotels in Albania have long outsourced the training of personnel to professional educators and this move has already started to generate the first results. But, if one looks carefully can easily see that almost all of the training courses / modules offered are intended for the bottom line employees; mainly those interfacing with the customers. And what about managers? Did you know that to achieve a satisfactory managerial performance a completely different set of skills are required? HMC Albania, as a management consulting company through its experts, can offer to all the hotels and resorts an array of training courses aimed at the managerial level employees. Typically these courses will include but are not limited to;